RETURN & EXCHANGE POLICY: Every item is made to order just for you. Due to this, we do not currently accept returns or exchanges. However, if there is any issue with your item please send over a photo of it and we will resolve the issue as soon as possible.
ORDER & DELIVERY INFO: All items are made to order, with a turnaround time of 1 - 10 business days from ordering to dispatch (Generally 3 days). All orders include a tracking number and are securely packaged to ensure quality.
🚀UPS / USPS Shipping To US : 2-7 days To Canada : 1-2 weeks International : 1-4 weeks
A bit of a delay with the pandemic but item arrived as advertised and seller was extremely communicative during the entire process! Amazing quality and feels super soft! Look forward to repurchasing from Charles again! Top notch customer service!
so so amazing i love it so much
Srller communicated clearly and was a pleasure to work with,